Privacy Policy

At AccountKit, the privacy of your and your client’s information is taken very seriously. We understand your requirements to keep client information confidential, and wish to ensure that we make as clear as possible how we treat personal information to help you be fully informed about sharing your own and your clients personal information with us.

The defined terms in this Policy have the same meaning as in our Terms of Use, which you should read together with this Policy. By accessing our Website and using AccountKit’s service, you consent to the terms of this Policy and agree to be bound by it and our Terms & Conditions. AccountKit reserves the right, to amend, modify, add or remove portions of this Privacy Policy at any time. Please check this Privacy Policy from time to time for such changes. Your continued use of AccountKit, following the posting of changes to this Privacy Policy will mean you accept those changes. Any amendments made to the Privacy Policy may be retrospectively applied to the date of collection of the Personal Information.

Key areas covered by this Privacy Policy;

  1. Collection of your Personal Information
  2. Collection of others Personal Information from you
  3. Purpose of the collation of your Personal Information
  4. Collection of Payment Information
  5. Use of Cookies
  6. Uses of Log Files
  7. Links to other Websites
  8. Protection of your Personal Information
  9. Disclosure of your Personal Information
  10. Google API Services User Data Policy & Limted Use Requirements

The Privacy Policy was last updated on 09 December 2020.


Details of Updates

  • 09 December 2020 - Added section 10. Google API Services User Data Policy & Limted Use Requirements with respect to our integration with Google (Gmail & Google Drive)
  • 01 March 2019 - Update to add Stripe payment gateway privacy information
  • 27 March 2018 - Company name was updated from MBSoft Pty Ltd to AccountKit Pty Ltd
  • 30 June 2017 - Original post


1.    AccountKit collects your personal information

AccountKit’s service involves the storage of data. That data can include personal information. “Personal information” is information about an identifiable individual, or other entity and may include, but is not limited to information such as the individual’s name, email address, telephone number, bank account details, taxation details, and accounting and financial information.

  • AccountKit may collect personal information directly from you when you:
  • register to use AccountKit,
  • use AccountKit
  • post to the AccountKit Community forum or on our blog,
  • contact the AccountKit support team, and
  • visit our Website.

You can always choose not to provide your personal information to AccountKit, but it may mean that we are unable to provide you with the Service.


2.    AccountKit may receive personal information from you about others

Through your use of AccountKit, we may also collect information from you about someone else. If you provide AccountKit with personal information about someone else, such as your clients you must ensure that you are authorised to disclose that information to AccountKit and that, without AccountKit taking any further steps required by applicable data protection or privacy laws, AccountKit may collect, use and disclose such information for the purposes described in this Policy.

This means that you must take reasonable steps to ensure the individual or entity concerned is aware of and consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual's right to obtain access to that information, AccountKit’s identity, and how to contact AccountKit.

Where requested to do so by AccountKit, you must also assist AccountKit with any requests by the individual to access or update the personal information you have collected from them and entered into AccountKit.


3.    AccountKit collects, holds, and uses your personal information for limited purposes

AccountKit collects your personal information so that we can provide you with the services and tools of AccountKit and any related services you may request. In doing so, AccountKit may use the personal information we have collected from you for purposes related to the Services including to:

  • verify your identity,
  • administer AccountKit,
  • notify you of new or changed information relating to AccountKit,
  • carry out marketing or training relating to AccountKit
  • assist with the resolution of technical support issues or other issues relating to AccountKit
  • comply with laws and regulations in applicable jurisdictions, and
  • communicate with you.

By using AccountKit, you consent to your personal information being collected, held and used in this way and for any other use you authorise. AccountKit will only use your personal information for the purposes described in this Policy or with your express permission.


4.    AccountKit does not retain your payment information

If you are a user of our paid service, we utilize third party payment processing company's to collect payment information, including your credit card number, billing address and phone number. We will share this payment information with the third party processing company, and as such you should be aware of the appropriate terms and conditions of these company's. We do not store your payment information;


5.    AccountKit uses Cookies

We use technologies like cookies and pixel tags to review, monitor, promote and improve AccountKit. For example, a cookie is used to remember your user name when you return to AccountKit and to improve our understanding of how you interact with us. You can block cookies on your web browser; however please be aware that some features of AccountKit may not function properly if the ability to accept cookies is disabled.


6.    AccountKit uses Log Files

When you use AccountKit, our servers automatically record certain information in server logs. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on AccountKit, domain names, landing pages, pages viewed, mobile carrier, and other such information. Log files help us to monitor, analyse, improve and maintain AccountKit and to diagnose and address any issues.


7.    Links to Other Web Sites

AccountKit is not responsible for the practices employed by websites linked to from within AccountKit, nor the information or content contained therein. Please remember that when you use a link to go from AccountKit to another website or provider, such as NowInfinity, our Privacy Policy is no longer in effect and your activities on that third party website is subject to such third party website’s own rules and policies.


8.    AccountKit will take all reasonable steps to protect your personal information

AccountKit is committed to protecting the security of your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that your information will be secure at all times. Transmission of personal information over the Internet is at your own risk and you should only enter, or instruct the entering of, personal information to the Service within a secure environment. We strongly recommend that you utilise Two Factor Authentication (and make it mandatory for all employees) to add another layer of security preventing those accessing your account.

We will advise you at the first reasonable opportunity upon discovering or being advised of a security breach where your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.


9.    AccountKit will only disclose Your Personal Information in limited circumstances

AccountKit will only disclose the personal information you have provided to us to entities outside the AccountKit group of companies if it is necessary and appropriate to facilitate the purpose for which your personal information was collected pursuant to this Policy, including the provision of the Service.

AccountKit will not otherwise disclose your personal information to a third party unless you have provided your express consent. However, you should be aware that AccountKit may be required to disclose your personal information without your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify you if we are required by law to disclose your personal information.

The third parties who host our servers (Amazon Web Services)  do not control, and are not permitted to access or use your personal information except for the limited purpose of storing the information. This means that, for the purposes of Australian privacy legislation and Australian users of the Service, AccountKit does not disclose personal information to third parties located overseas.


10.    AccountKit adhers to the Google API Services User Data Policy & Limted Use Requirements

AccountKit's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements

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